Cookie Policy
About our cookies – supporting your informed choice
Cookies are small text files stored on your device when you access most websites on the internet.
By using our website you agree to the use of cookies as described in this Cookie Policy.
Currently, across https://zoophr.com/ we make use of cookies to help manage our website, make our website easier to use and support the provision of relevant information and functionality to you to improve your visitor experience, as well as provide us with information about how our website is used so that we can make sure it is as up-to-date, relevant and as error-free as we can.
Cookies set across our website (whether set by our 3rd party partners or us), can be in the form of session cookies (lasting only as long as your visit to our website) or persistent cookies and may use different technologies, such as JavaScript or Flash.
You can choose to manage the cookies we use on our website through your internet browser settings at any time. For more information about how to do this, and about cookies in general, you can visit http://www.allaboutcookies.org. Certain cookies may be set as soon as you visit our website, but you can remove them using your internet browser settings.
Please note that preventing cookies is likely to impact the functionality or performance of our website, or prevent you from using certain services provided through it. If you choose to do so, we cannot guarantee access to the services provided through our website or be sure how our website will perform during your visit. Doing so will also affect our ability to update our website to cater for user preferences and improve its performance
If you have any further questions, would like any further clarification around our use of cookies or wish to discuss how we are embracing online privacy, please email us at hello@zoophr.com
Use of flash files
Across our website, we make use of flash files, which present information, allow integration with third parties (such as YouTube) and can offer a richer online experience.
Adobe offers a tool to monitor, prevent and remove ‘flash cookies’ – more information is available at:
http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager03.html
Further Information
Further general information about cookies is available at http://www.allaboutcookies.org.
For further information about Google Analytics please see http://www.google.com/analytics/learn/privacy.html
To prevent tracking by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.
If you would like further information about the cookies used in relation to YouTube videos, the YouTube privacy notice, including details about YouTube related cookies, is available at http://www.youtube.com/t/privacy.
If you would like to find out more about advertising networks and affiliate programmes and how cookies are used for these purposes, please visithttp://www.youronlinechoices.co.uk This is an information portal which is run by the Internet Advertising Bureau (IAB), the trade association for digital advertising, and will provide you will all the information you need to know about online behavioural advertising and the choices available to you.
What Are Cookies?
Cookies are small text files that we place into a folder on your computer when you visit https://zoophr.com/. We use these to maintain your trolley so that the items you add are there on your next visit and to offer you a better and more personalised shopping experience through features such as product recommendations.
We set out below information to assist your understanding of the cookies that we use here at Alpha Technologies LLP (trading as ZOOPHR.com).
Cookie Information
There are two types of cookies used by Alpha Technologies LLP (trading as ZOOPHR.com) which vary by the length of time they remain active:
Session Cookies
Set by a site, which are deleted when the visitor closes their browser.
Persistent Cookies
Set by a site, which are stored on the visitor’s device and expire on a given date.
Cookie Groupings
To make it easier for you to understand the way in which Alpha Technologies LLP (trading as ZOOPHR.com) uses cookies, we have grouped them into the following categories. The category to which a cookie belongs can be seen in the table below under the heading ‘Reason for use of cookie’.
Your Visit
These cookies are used to ensure that your journey through our website is smooth. They will typically remember what products have been added to the trolley and any promotions you may have applied, etc. so that when you reach the checkout all your items and promotions are present.
User Preferences
These cookies are used to remember your individual preferences. On the https://zoophr.com/ website this may include displaying prices Inc or ex VAT, your chosen branch, product recommendations, etc.
Analytics
The software which uses Analytics cookies is intended to provide Alpha Technologies LLP (trading as ZOOPHR.com) with an overview of buying trends through such analytics software. These trends may include information such as your chosen browser, participation in marketing/email campaigns, page views, session length, etc. No personal or identifiable information is collected or used.
Advertising
Any data collected for marketing purposes is anonymous. The purpose of these cookies is to ensure that any product recommendations or advertising that you see whilst browsing https://zoophr.com/ or other websites is relevant to products viewed from your device on our website.
How Can I Check If Cookies Are Enabled?
Please be aware that if you disable cookies it will not be possible to place an order on the Alpha Technologies LLP (trading as ZOOPHR.com) website. To check the current status of cookies please click on your browser from the list below for step-by-step instructions:
Internet Explorer
- Click on ‘Tools’ at the top of your browser window and select ‘Internet options’ , then click on the ‘Privacy’ tab
- Ensure that your Privacy level is set to Medium or below, which will enable cookies in your browser. Settings above Medium will disable cookies.
Google Chrome
- Click on ‘Tools’ (or the spanner icon) at the top of your browser window and select Options or Settings
- Click the ‘Under the Hood/Bonnet’ tab, locate the ‘Privacy’ section, and select the ‘Content settings’ button
- Now select ‘Allow local data to be set’
Safari
- Click on ‘Safari’ at the top of your browser window and select the ‘Preferences’ option
- Click on ‘Security’, then ‘Accept cookies’ and select ‘Always’
Firefox
- Click on ‘Tools’ at the top of your browser window and select Options, then select the Privacy icon
- In the first drop-down menu labelled ‘Firefox will:’ select ‘Remember History’
Other
There are a number of other browsers available that will all have their own unique way of setting cookies, for assistance with these individual browsers please refer to their help section
Can I Enable Cookies On This Website But Not Other Sites?
It is possible to only accept Cookies when you are on the Alpha Technologies LLP (trading as ZOOPHR.com) site by adding our web address to a ‘safe list’. Here’s how to do this in different browsers:
Internet Explorer
- Click on ‘Tools’ at the top of your browser window and select ‘Internet options’ , then click on the ‘Privacy’ tab
- Under the ‘Settings’ menu slide the bar to the top, so that ‘Block All Cookies’ is selected
- Click the ‘Sites’ button and enter https://zoophr.com/ in the ‘Address of website’ bar, then select ‘Allow’
Google Chrome
- Click on ‘Tools’ (or the spanner icon) at the top of your browser window and select Options or Settings
- Click the ‘Under the Hood/Bonnet’ tab, locate the ‘Privacy’ section, and select the ‘Content settings’ button
- Now select ‘Block sites from setting any data’ then select the ‘Manage exceptions’ button
- In the ‘Hostname Pattern’ field type https://zoophr.com/ and ensure that the ‘Behaviour’ is set to ‘Allow’
Safari
- Click on ‘Safari’ at the top of your browser window and select the ‘Preferences’ option
- Click on ‘Security’, then ‘Accept cookies’ and select ‘Only from site you navigate to’
Firefox
- Click on ‘Tools’ at the top of your browser window and select Options, then select the Privacy icon
- In the first drop-down menu labelled, ‘Firefox will:’ select ‘Use custom settings for history’
- Click the ‘Exceptions’ button
- In the ‘Address of web site’ field type https://zoophr.com/ and click ‘Allow’